Terms & Policy

Segal Designs reserves the right to change this policy at any time, in existence of a new privacy policy or any updates. Segal Designs insists and highly recommends that all customers read and review the terms and conditions & privacy policy page before paying or ordering our products or/and services. Segal Designs will provide Client with Search Engine Optimization Services (hereinafter referred to as "SEO") as described in this contract. Segal Designs will use specific keywords and/or phrases to improve the search engine ranking of, and/or position the contents of the Client's website. All fees must be paid in full prior to the following month in order for work to continue. Segal Designs has the right to stop working / postpone all optimization activity if there is a balance owing . Payment methods; Visa, Master Card, Paypal or Check The client agrees to pay the price indicated on the invoice at the time of sale in full prior to the due date. Any payments or fees not paid after the due date specified on the invoice can and may result in late fees of an annual rate of 21%. Segal Designs can implement this at our discretion. Amounts that exceed $1000 (one thousand dollars) and 90 days past due at the discretion of Segal Designs can be submitted to a collection firm or in sever cases can result in legal action. Segal Designs reserves the right to alter our prices for our services without prior notice. The amount on the invoice may increase or decrease from contract to contract depending on high and low seasons. This is not including discounts. Segal Designs reserves the right to create, pause, or cancel any discount a campaign or promotions in accordance with our products and services. Information about such changes is available upon request. Segal Designs' SEO services are intended to serve two main purposes: 1) to provide the Client with increased exposure in search engines dominantly "Google.ca", and 2) to drive targeted online traffic to the site. For the purposes of receiving professional SEO services, Client agrees to provide the following: Administrative/backend access to the website for analysis of content and structure. Permission to make changes for the purpose of optimization, and to communicate directly with any third parties, e.g., your web designer, if necessary. Unlimited access to existing website traffic statistics for analysis and tracking purposes. Authorization to use client pictures, logos, trademarks, web site images, pamphlets, content, etc., for any use as deemed necessary by Segal Designs for search engine optimization purposes. If Client's site is lacking in textual content, Client will provide additional text content in electronic format for the purpose of creating additional or richer web pages. Segal Designs can create site content at additional cost to the Client. If Client is interested in purchasing content from Segal Designs, please contact Segal Designs for a cost estimate. SEO is not a service that can stop or pause at will. Therefor if we do not receive a written request to cancel, we will assume to renew the contact for 12 months. This is to avoid having your site penalized, lose rankings or worse banned from the Search Engines. Client must acknowledge the following with respect to SEO services: All fees are non-refundable. All fees, services, documents, recommendations, and reports are confidential. Segal Designs has no control over the policies of search engines with respect to the type of sites and/or content that they accept now or in the future. The Client's website may be excluded from any directory or search engine at any time at the sole discretion of the search engine or directory. Google has been known to hinder the rankings of new websites (or pages) until they have proven their viability to exist for more than a certain amount of time. This is referred to as the "Google Sandbox." Segal Designs assumes no liability for ranking/traffic/indexing issues related to Google Sandbox penalties. Occasionally, search engines will drop listings for no apparent or predictable reason. Often, the listing will reappear without any additional SEO. Linking to "bad neighborhoods" or getting links from "link farms" can seriously damage all SEO efforts. Segal Designs does not assume liability for the Client's choice to link to or obtain a link from any particular website without prior consultation. Segal Designs is not responsible for changes made to the website by other parties that adversely affect the search engine rankings of the Client's website. Our SEO packages do not include PPC (Pay-Per-Click). Some packages don't include Local SEO, Please inform us if this is something you'd like to include. Search engines like Google may hinder the rankings of new websites until they have proved their ability to exist for more than 'x' amount of time or have enough back link strength. It is also extremely common to observe a wave effect with your ranking position during the time of optimization. As your domain ages and we continue to build consistent back links this wave effect will become less and less noticeable. Furthermore new website may get temporary boost in ranking for some targeted keywords for few days but then it settles down to its real place. This is known as 'new site boost effect' and it is quite common to happen. Segal Designs, its employees and owners cannot be held responsible for the effects of Google. Such as temporary or permanent penalization, banning, de-indexing, loose of traffic or/and revenue. Employing Segal Designs is at the doing and knowledge of the client. And the client agrees to take full responsibility. No guarantee/warranty of project timeliness, added expenses and end results if SEO work is destroyed either wholly or in parts, either knowingly or unknowingly by any party other than Segal Designs or without the prior consultation/knowledge of Segal Designs. SEO work is considered to be destroyed if following changes are made to the website without first consulting Segal Designs: Renaming, re-locating, adding or removing any file, folder or sub domain on a web server including web documents, robots.txt, .htacess file, sitemap.xml, rss.xml etc Making any changes on an optimized web page. Changing the head section of a web page like changing the title tag or certain tags required for website authentication. Adding, removing or modifying contents, functionality or a widget. Changes in the anchor text Removing the Google analytics code from the web page. Changes in the site architecture. Renaming URLs of a web document. Linking out to any website without prior consultation of Segal Designs. Taking down the website or part of the website. No guarantee/warranty of project timeliness, additional expenses and end results if: There is a server outage for prolonged time. Client fails to resolve SEO queries on time or make delays in providing required access, documents, permission or any support for SEO purpose. Client fails to make necessary changes on the website as and when advised by Segal Designs. Client refuses to educate himself about SEO In the rare case of any disputes or disagreements, Client agrees not to attack/criticize Segal Designs and any of its employees, associates or partners publicly (on public forums, blogs, social networks etc) at any time during or subsequent to contract period. Similarly client agrees not to seek for SEO advice on SEO forums, blogs, community groups or any social media in a way which brings bad name to the company or any of its employee, associate or partner. Additionally email, chat logs or other means of written communication between Segal Designs and the client will be used to differentiate the truth in the case of a dispute. The Client guarantees any elements of text, graphics, photos, designs, trademarks, or other artwork provided to Segal Designs for inclusion on the website above are owned by the Client, or that the Client has received permission from the rightful owner(s) to use each of the elements, and will hold harmless, protect, and defend Segal Designs and its subcontractors from any liability or suit arising from the use of such elements. Maintenance (After your contract): SEO and organic results is a long term commitment. Our original guarantee is to keep you on Google's 1st page for a minimum of 15 days. At which time you will need to continue paying via our maintenance package (after your original contract expires). Otherwise please keep in mind if we were to stop using our unique and specific SEO techniques which include link building, it is inevitable that after sometime you will lose your 1st page rankings as your competition will continuing with their own SEO services, hence passing you in Google's search results pages. That is why it is very important that even after your contract expires you continue to use our SEO services. Once your original contract expires a maintenance package can be purchased automatically on a year to year contract (12 months). Typically a maintenance package is roughly the same amount as your original contract or a bit less expensive. The goal of our maintenance package is simple; it is to try and keep your keyword phrases on the 1st page and/or to continue to improve their rankings by striving for the #1 spot; however ranking positions are never guaranteed. Segal Designs is not responsible for the Client overwriting SEO work to the Client's site. (e.g., Client/webmaster uploading over work already provided/optimized). The Client will be charged an additional fee for re-constructing content. Notwithstanding any other provision of this Agreement, Segal Designs obligation to provide free SEO services shall cease in the event the Client's conduct overwrites the SEO services provided. For example, if the client's webmaster uploads content without consulting Segal Designs, then Segal Designs obligation to provide SEO services maybe terminate. Segal Designs has the right to cancel / terminate this contract at Segal Designs discretion. Client and Segal Designs agree to make a good-faith effort to resolve any disagreement arising out of, or in connection with, this contract through negotiation. Should the parties fail to resolve any such disagreement any controversy or claim arising out of or relating to this Agreement, including, without limitation, the interpretation or breach thereof, shall be submitted by either party to arbitration in Montreal, Quebec. The arbitrator shall have the power to enter any award that could be entered by a judge in Quebec sitting without a jury, and only such power, except that the arbitrator shall not have the power to award punitive damages, treble damages, or any other damages which are not compensatory, even if permitted under the laws of Quebec or any other applicable law but not passing (no more) than the amount the client had paid to Segal Designs up to the point the date of the dispute was submitted. The arbitrator must issue his or her resolution of any dispute within thirty (30) days of the date the dispute is submitted for arbitration. The written decision of the arbitrator shall be final and binding and enforceable in any court having jurisdiction over the parties and the subject matter of the arbitration. Notwithstanding the foregoing, this Section shall not preclude either party from seeking temporary, provisional, or injunctive relief from any court. Links to Other Sites Sites listed as links herein are not under the control of Segal Designs hence; Segal Designs makes no representations whatsoever in relation to the content of those sites. The fact that Segal Designs has provided a link to a site is NOT an authorization, endorsement, sponsorship, or affiliation by Segal Designs with respect to such site, its owners, or its providers. Segal Designs is providing these links only as a convenience to the internet user. Segal Designs has not tested any information, software, or products found on these sites and therefore cannot make any representations whatsoever. Cookies A cookie is a small, encrypted data string our server writes to your hard drive that contains your unique Segal Designs user ID. We use cookies to deliver web content specific to your interests and to control access to Segal Designs content. A cookie cannot be used to access or otherwise compromise the data on your hard drive. You can choose to change your browser settings to disable cookies if you do not want us to establish and maintain a unique Segal Designs user ID. Please be aware that cookies may be required to complete certain functions on Segal Designs .com Some of our business partners, such as advertisers, may use cookies on our site. However, we have no control or access over these cookies. Other companies' use of their cookies is subject to their own privacy policies rule, not ours. Other companies do not have access to Segal Designs cookies. Segal Designs may amend this policy from time to time. Please check regularly for updates.